1. Booking Policy:
- All bookings are subject to availability.
- Guests must provide valid identification and a credit/debit card upon check-in.
- Booking confirmation will be sent via email upon successful reservation.
2. Payment Policy:
- Payment is required upon check-in unless prior arrangements have been made.
- We accept major credit cards and cash payments in Ghanaian Cedi (GHS).
- Any additional charges incurred during the stay will be settled upon check-out.
3. Cancellation Policy:
- Cancellations made [X] days prior to arrival will receive a full refund.
- Cancellations made within [X] days of arrival will incur a [X]% cancellation fee.
- No-shows will be charged for the full reservation amount.
4. Check-in/Check-out:
- Check-in time is from [X] PM onwards.
- Check-out time is before [X] AM.
- Early check-in and late check-out are subject to availability and may incur additional charges.
5. Property Policies:
- Smoking is strictly prohibited in all indoor areas of the hotel.
- Pets are not allowed on the premises.
- Guests are responsible for any damage caused to hotel property during their stay.
6. Liability:
- The hotel is not liable for any loss, damage, or injury to guests or their property during their stay.
- Guests are advised to secure their valuables in the provided safes or lockboxes.
7. Privacy Policy:
- The hotel respects the privacy of its guests and will not disclose personal information to third parties without consent, except as required by law.
8. Governing Law:
- These terms and conditions are governed by the laws of Ghana, and any disputes shall be resolved in the courts of Accra.
9. Changes to Terms:
- Mt Everest Hotel reserves the right to modify these terms and conditions at any time without prior notice.
By making a reservation at Mt Everest Hotel, guests acknowledge and agree to abide by these terms and conditions.